Testimonials

What our customers say

Each year we welcome thousands of guests to enjoy a range of activities on the snow. Explore below to find out what some of them had to say about their experience.*

Lessons Feedback

“All the staff were great”

Each year we welcome thousands of guests to enjoy a range of activities on the snow. Explore below to find out what some of them had to say about their experience.*

“Babs was an excellent instructor”

I’ve only ever done the taster and never thought I’d be coming down the big slope but she gave me great confidence and I did it 3 times. Last one just following her!! Left feeling amazing!! Thank you, will highly recommend to friends!”

“Our instructor was fabulous”

Each year we welcome thousands of guests to enjoy a range of activities on the snow. Explore below to find out what some of them had to say about their experience.*

“Charley was amazing”

She really helped me progress. She had loads of tricks to improve my snowboarding, and gave really helpful feedback. Thanks Charley!”

“What a brilliant experience this is”

Very patient and explained everything clearly. I’ve only ever done the taster and never thought I’d be coming down the big slope but she gave me great confidence and I did it 3 times. Last one just following her!! Left feeling amazing!! Thank you, will highly recommend to friends!”

“Our instructor Lee was fantastic”

Very encouraging and great at giving us tips to try and improve. The session didn’t feel too short as our group was quite small, so I would definitely recommend it to anyone who would like to try skiing for the first time.”

Main Slope Feedback

“Staff are Always happy to help”

Each year we welcome thousands of guests to enjoy a range of activities on the snow. Explore below to find out what some of them had to say about their experience.*

“It's been a pleasure”

Quality of the snow is perfect and the surface is well maintained. I might’ve been expecting more humps and some steeper gradient, but anyway, can’t wait until I’ll come back next week. 5 stars.”

“Great place to improve your skills”

The Terrain Challenge features Thurs - Saturday are fab. Thanks to all staff and instructors for being consistently friendly and helpful.”

“Great slope, helpful staff.”

Best fridge in the north.

“Wonderful day skiing”

Highly recommend. The slope was excellent. Will definitely be visiting very soon!!!”

“The new snow is brilliant”

My boys usually only enjoy skiing when it’s freestyle, but we went to the slope to try out the new snow, without the ramps, and I couldn’t get them off! They said it was the best they’ve skied on in a dome - it was soft and really smooth. Brilliant Chill Factore!”

Snow Fun Feedback

“What an experience”

Each year we welcome thousands of guests to enjoy a range of activities on the snow. Explore below to find out what some of them had to say about their experience.*

“Amazing”

Quality of the snow is perfect and the surface is well maintained. I might’ve been expecting more humps and some steeper gradient, but anyway, can’t wait until I’ll come back next week. 5 stars.”

“Great morning”

The Terrain Challenge features Thurs - Saturday are fab. Thanks to all staff and instructors for being consistently friendly and helpful.”

Santa Feedback

“Christmas get together.”

We had a great time at Chill Factore with the children. They both loved the snow! The staff were extremely helpful and on hand for everything. Meeting Father Christmas after their play in the snow made the children’s weekend!

“Wow Wow Wow!”

We visited here today as part of a large party (Stockport Tadpoles). From arriving to getting organised to going out in the snow was fab. The visit to Father Christmas was lovely and he looked so genuine and lifelike. You did a great job in your selection there! I also gave him a sneaky kiss! Laurie was a great organiser.

“Santa and Snow Park”

Visited with an 8yr old, had a great day out. Santa was fantastic. The elves were great and so interactive.

Find out more about what our guests say about their experience at Trip Advisor and on Facebook.

*Feedback gathered from reviews on Trip Advisor, Facebook and Chill Factore surveys.

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